If you should discover that your unit has not been cleaned or has damages, please report it to us immediately upon checking into the unit and we will make all efforts to resolve the problem. We will not issue refunds for mechanical breakdowns or unit cleanliness.
VRNMB personnel or representatives shall have the right to enter the property at reasonable hours to make timely repairs or inspections. If a service call is made and entry refused, the renter will be held liable for service call fees.
Our most important rule is that you have a comfortable and enjoyable vacation. If you enjoyed your vacation and would like reserve your unit for the following year, please call the office to confirm and secure your spot.
Please note confirmation of the tentative reservation is subject to establishment of rates, rental seasons, availability and other factors beyond the control of the agent. In the event that the unit cannot be occupied or is sold, VRNMB reserves the right to transfer reservations to a comparable unit or refund advance prepayment.
Every effort will be made to contact customer prior to arrival, however, we will not be responsible if customer cannot be contacted. Guest agrees to pay any difference in rental amount and not hold owner or agent liable for any, consequential or secondary damages.
Guest shall not be entitled to any refund due to unfavorable weather, maintenance problems, area construction, ready departure, or disruption of utility services (including phone and cable), after occupancy.
In the event of an ordered evacuation, due to hurricane or other storms refund consideration for the prorated amount of time from the ordered evacuation until the area is reopened, will be made following written request of same by tenant to agent. Vacation Rentals of North Myrtle Beach, LLC reserves the right to correct any errors in pricing and descriptions on our web site.